Dynamics Nav - week ending 9/2/18

Another busy week on first line support with the total number of calls / emails reaching 31! Issues raised and resolved included batch purchase invoice posting (how to do this) [Nav 2013], resolving permission issues as a result of rolling out appropriate permission sets by user [Nav 2009 RTC, Nav 2013 and Nav 2016], number series error arising from initial opening data load with same document number as current number series [Nav 2013], confirmed how applies to id gets populated [Nav 2013], resolved exchange rate revaluation dimension error issue [Nav 2013 *2], adding existing report to a page [Nav 2009 RTC], updating default general and VAT product posting groups after change of general posting set up [Nav 2013], update of VAT posting set up after changes to general posting set up [Nav 2013], confirmed reason for direct posting and how to be used for vendor posting group links and as a result recommended change of set up for GL code [Nav 2013], confirmed Preview report option not as good as other print options as it may show not show all lines but all other options do (specific issue re aged creditor report) [Nav 2013], confirmed no Item Copy function off item page card (only in AU country specific version) [Nav 2016, Nav 2018], issue on sent to excel / copy and paste formats lost down to windows not Nav [Nav 2013] and confirmed where to find GL entry creation date (off GL registers) [Nav 2017].
Also confirmed object changes over last year for client's auditors on 2 databases, ran change log entries report, confirmed permission sets by user and sent copy of our support log for last year [Nav 2017].
Developments completed last week were only minor amendments to existing developments following client review and use which included roll out of new bespoke field to purchase credit memos, change to BACS extract report and extra sign off boxes for bespoke proposed payment report. [Nav 2013].
Amended and sent on timesheet implementation proposal to client following discussion the previous week re data synch between Nav databases and Nav companies. Awaiting approval and then an agreed go live date. Also created 2 quotes for potential new client for change log configuration and permissions assignment and testing. Awaiting response / approval and then if approved we will schedule the work. [Nav 2017].
Quote for new reports off Nav 2016 / 2018 approved. Awaiting update from client whether implementing Nav 2018 or continuing with Nav 2016 application. Once we have this confirmed we will start the report developments. As a result of approval we now have latest backup of Nav 2016 database on a local PC here just in case go live will be on Nav 2016 not Nav 2018. More work associated with this implementation will come out of final client approval of which Nav to implement and which Nav 2016 company should be used for go live.
Plans for this week include preparation for the start of an Nav 2017 data move project from GB to DE database for some companies. This week we will request latest full sql database backups for both databases and then restore these to a local PC in the FPC office. Then next week we will start to create a test company on the DE database for end user functionality testing. [Nav 2017].
Bar that a quiet week. That is all folks!