Dynamics Nav services: w/e 25/5/18

Busy week last week on support calls - 13 calls and emails in the week. Subjects covered included
odd behaviour for description 2 lines on a sales return order - not resolved yet [Nav 2009 RTC], Jet report issues re data access down to Jet licence install [Nav 2013], set up partial VAT rates for subscription sales [Nav 2013r2], resolved general posting setup errors [Nav 2013r2], sent step by step instructions on setting up new currency code and exchange rates [Nav 2013], confirmed how to allow VAT changes on sales invoices and how to complete a VAT change [Nav 2013r2], confirmed best way to get journal details for a year is to use GL entries and filters (no report available) [Nav 2013], confirmed general journal with a VAT Prod Posting Group will populate VAT entry and therefore appear on VAT statement [Nav 2013r2], client confirmed smtp issue with Office 365 and multiple Nav users now fixed [Nav 2016] and confirmed how to export budget into excel [Nav 2015].
Quote submitted and approved last week for adding confirm box to create pick function [Nav 2009 RTC] and testing tracking lines exist pre warehouse shipment creation [Nav 2009 RTC]. Developments started last week and will be completed this week.
Bar that another quiet week on anything but first line support.
That's all folks.

Dynamics Nav services: w/e 18/5/18

7 support calls / emails last week (so quiet week again but see GDPR comment below re potential reasons) covering the following subjects: set up new user [Nav 2009 Classic], confirmed best way to filter on bin contents as another 'feature' found in Nav [Nav 2009 RTC], confirmed how to remove credit checks [Nav 2016], investigated excel upload for item reclass journal [Nav 2009 RTC], created in transit code for a new company [Nav 2009 RTC], confirmed reason for warehouse receipt header now showing for user [Nav 2009 RTC] and confirmed you cannot reverse posted assembly order except through item journal adjustments and then re do assembly order [Nav 2013r2].
Quiet week work wise but pretty sure that is down to GDPR. Attended client site last week to run through a number of Dynamics Nav 2015 areas - more of a question and answer session and also confirmation of what you can do in Nav 2015. Previously client on Nav 2009 Classic so quite a different end user experience. Discussed a new and better configuration re chart of accounts and dimensions. Time will tell if the client needs any more of our help.
The previous weeks development completed was amended last week for some more new columns. Based on posted sales invoice data. [Nav 2013].
Along with most other UK businesses, we have spent this week getting GDPR compliant. As a result we have updated our privacy policies and the web site includes this policies and a note of what we have done re GDPR.

Dynamics Nav services: 2 week ending 11/5/18

On holiday last week so no blog.
8 support calls / emails over the last 2 weeks covering VAT calc and post settlement issue (not posted, down to user not posting it as resolved via posting) [Nav 2013r2], currency exchange rate issue (pages crashes as a result of relation exchange rate being zero, fixed via bespoke page) [Nav 2013], temporary permissions amendment [Nav 2013], confirmation that bespkoke auto exchange rate update from one company across all other GBP companies will not work for new USD companies [Nav 2009 RTC], confirmed connection issue not a Nav issue but a network issue [Nav 2013],  permissions amendment to allow user to change project codes (global dimension 2) [Nav 2013] and confirmed error 59 operating system error not a Nav issue (query from contacts off our web page).
2 quotes raised last week: one for a current client re bespoke posted sales invoice report [Nav 2013] and the other for a number of reports for a potential new client. First one approved, developed and delivered this morning. Awaiting for feedback / approval for 2nd.
Only other developments completed over the last 2 weeks was amending remittance report off posted payment on vendor ledger entries as per client spec [Nav 2013r2].
Plans for this week include on site attendance to run through list of issues for a client (after their upgrade from Nav 2013r2 to Nav 2016, not done by us as we do not do upgrades). And of course fulfilling all the requirements for the new GDPR regulations that come into effect this month. What a pain but never mind. More red tape is what a small business needs.
Bar that a quiet week.
That's all folks!