Friday 31 January 2014

I think I prefer snow!

A busy week at Fraser Price Consulting on the Dynamics Nav side of the business.
We have received a number of phone calls requesting help. So the time spent recently on sales and marketing and web search optimisation has been well spent. Thanks to our expert (Jonathan) for his assistance.
A call received from an MD Monday resulted in a free on site visit Tuesday to discuss their requirements. There all day with a lot discussed. His main reason for calling us what lack of response from his Solution Centre. Awaiting confirmation of final requirements from the potential client at which point we can quote. If the quotes are acceptable we can get on with all the work. Plenty to have a go at and fix re configuration, developments and on site training.
Received a phone call today from a Dynamics Nav 5.0 SP1 user requesting assistance re vendor payment runs. Free support for now but as we quickly resolved 3 issues may be they will come back to us for paid support.
A recruitment agent rang this week as well and as a result I am on a 3 month (ish) on site Dynamics Nav 2013 support for a new client. Starts Monday on the South. Aiding the client to get the project back on track for go live and provide on site training. Thanks for Alex for this!
Some Dynamics Nav developments were signed off this week so we started these.
More work was completed on the web search optimisation and on lines ads. Now on Bing Ads as well as Google Ads so we will see what difference that makes. Also added more pages to our main web site re need to upgrade to Nav 2013 and landing pages for more adverts in LinkedIn, Google and Bing.
Very quiet on the accounts side even though the personal tax deadline for tax year ending 5/4/13 is today. But then all our clients' returns are in!
That's all for this week.

Friday 24 January 2014

Rumours and gossip in the business world

Nearly fell off my chair this week. I have a call from a agency re Dynamics Nav project in Nottingham. That was a shock to start with. Then he confirms that he can get a project overseeing resource for £250 a day and can I beat that!?!? So I confirmed no I could not and that he should stop phoning around and get the person who will do the work for £250 placed with his client and quick.
But the good news from this is that Dynamics Nav take up in the East Midlands is on the up. About time!
Dynamics Nav work this week has been a little thin on the ground. Quite a few quotes have gone out for approval and feedback to date is good. But we will have to see what gets approved.
Created and sent a customer survey using PollDaddy. What a fantastic package. Very easy to use and if you want to know why your customers use your service, this is a great way of finding out. Kept the survey short and to the point and sent out yesterday to all current and old customers. So thanks to all customers who replied (50%) and for the content of the replies. Very useful as it confirmed we are still unique in speed of response, quality of delivery and price. Always good to confirm that.
We have set up a survey (not the same one) off our web pages http://www.dynamicsnavukhelp.co.uk/ and http://www.navisionconsultant.co.uk/ to find out how people got to our web page, what they were after and whether they found enough details on our web pages. Suspect this will be a slow take up but keeping our fingers crossed. I am now working on a survey to find out why we were unsuccessful in either quotes or promotions to businesses that are not customers. May need a thick skin for that one!
On the accounts / tax side, all our customer's tax returns are in before the deadline.

Friday 17 January 2014

A busy week!

I have spent most of this week getting to grips with sales and marketing to get more business. Quite an education. Sat with an expert for 2 days and as a result I have made a few changes to the web pages, google ads and Linkedin. Time will tell if the changes work.
Also this week as a direct result of these meetings we have announced to our Dynamics Nav customers this week a referral discount scheme worth a discount of 25% for both our customer and the referred customer on their first order and our customer's next order. A good deal so again time will tell. Best way for use to get new customers for the Dynamics Nav application.
Work wise for Dynamics Nav a busier week but still plenty of scope to cope with more work - as ever. Developments completed this week include a few reports. Developments started this week include a warehouse module enhancement to cope with lot inconsistencies between warehousing and stock. Still trying to resolve licence/ permissions issue for US business but hopefully remote desktop access will resolve this today.
On the accounts and tax side all personal tax returns in bar 1 before the deadline in 2 weeks. A result!!
Watch this space for more promotions and changes re the main Dynamics Nav service web site.
http://www.dynamicsnavukhelp.co.uk/.
Have a great week end!

Friday 10 January 2014

1st full week of the new year and what gives?

Obviously personal tax return deadline for tax year ending 5/4/13 3 weeks away. Just a handful of clients still outstanding but plenty of time.2 completed this week!
On the Dynamics Nav front, completed a report development for a client, delivered and then quoted for another report. Started a configuration / development for another client ready for review by client. Awaiting data from that client. So a drip feed of work not the expected torrent.
Nav 2013 project delayed for 2 months so started including updates on LinkedIn to find any contract work for 3 months. Trawled all the contacts and retail suffering. But I am hoping for potential contract work on Dynamics AX in the West Midlands and potentially non application specific contract work in the Midlands. Fingers crossed.
So a quiet start to the year. Not what we were hoping for at all. But at least we have had chargeable work. We have also had loads of non chargeable but that seems to occur more often these days!
Have a great week end all blog followers.

Friday 3 January 2014

Happy new year to all blog followers!

A new year. So what are the prospects for the new year? Heaven knows.
But on the accounts side, there is a personal tax deadline coming up at the end of this month. Half of our clients are already in so just the other half to chase etc.
On the Dynamics Nav side, I have already been at a client site providing on site support and had a quote approved for work to be completed next week. Just completed a development for another client re suggested stock allocation on open sales orders using the requested delivery date as the priority. And just before Xmas we completed some data migration for a client.
So a good start.

Hears to a prosperous new year! Fingers crossed! :)