Happy New Year! Hope you all had a great Xmas and New Year.
So last week was quiet for first line support - only 2 support calls all week, one on a weird permissions issue (actually a licence issue) off a FR database where GB objects loaded [Nav 2013] and the other was a Aged Debt ageing issue caused by no financial year created for current year [Nav 2013r2] - but we were busy on some configuration for a new company (all completed and included some data migration) [Nav 2016] and starting the permissions set and role centre assignment for a client which took most of the week [Nav 2013].
Heard from a client (MS Partner) for the first time in a year confirming they need a quote for a BACS extract report from Nav 2013r2. Just waiting for spec at the moment - then we will send on quote.
Also fixed aged stock report (bespoke report) where ageing based on purchase history did not include enough detail. Original report looked at last 10 transactions - extended to 20. [Nav 2009 Classic].
Sent 1 quote last week for including pick numbers on posted sales invoice print [Nav 2009 RTC]. Not yet approved. Booked for on site training at a client site for 2 days end of January 2018 [Nav 2013].
This week's plans include testing user permission and role centre assignment with a user per client department [Nav 2013] and then if all ok role out to all users [Nav 2013] and a conference call with client's MS Partner to agree working relationship [Nav 2013].
One of last year's significant implementation quotes was approved and work is scheduled to begin mid Feb 2018 [Nav 2017].
That's it folks.
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