First line support calls resolved last week included resolving posting sales document issue (down to mismatched amounts) [Nav 2013r2], remaining amount on positive adjustment on item ledger entry [Nav 2009 RTC], changing user profile issue [Nav 2013r2], confirmed how to populate global dimension 1 on purchase order header and impact on lines [Nav 2013r2] and confirmed reason for discount GL code for invoice posting down to 1p difference between unit cost and line amount. [Nav 2013r2].Also fixed issue re sales return order and population of external document number after changing vendor shipment number on warehouse receipt. [Nav 2009 RTC]. Finally confirmed how to post only some lines of payment journal. [Nav 2013].
Received request for proposed payment report off payment journals. Drafted up proposed layout in excel and send for approval. Will then quote for. [Nav 2013].
Investigated and reported back on use of jobs and resources in Nav as a replacement for existing bespoke application. Proposed solution. Requested by client to draw up some screen shots to illustrate proposed solution. [Nav 2013r2].
Development completed last week was a bespoke project spend report [Nav 2013].
Plans for this week include potential new client meeting re mapping requirements for a Nav 2009 to Nav 2017 upgrade, pull together some screen shots re proposed part use of jobs to allow full use of time sheet functionality [Nav 2013r2], delivery of bespoke project report [Nav 2013] and create step by step process based instructions on how to create a new test company as a copy of a live on the same database in Nav 2009.
So busy week this week.
That's all folks.
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