Off last week so this week's post includes the last 2 weeks though obviously nothing happened last week.
First line support calls resolved over the last 2 weeks included:
Queries on a new company config and discussion of data streams to and from Dynamics Nav. Suggested solution and meeting with client this week to discuss further. [Nav 2013r2].
Confirmed need to create user and assign permission sets to both UK and US database. [Nav 2013r2].
Fixed year end roll error by manually creating journals and posting. [Nav 2017].
Interesting issue re print to excel for a report and only allowing opening as pdf for one user. [Nav 2009 RTC]. Resolved itself so suspect not a Nav issue but a local Pc windows config issue.
Query raised by client as to why 2 databases in use on Nav 2017 - GB and DE. Confirmed down to country specific requirements.
Completed various fixes for project report development. [Nav 2013].
Developments completed included various job related changes for data imports and exports via dataports [Nav 2009 Classic], include validation on date field for bespoke table [Nav 2009 RTC] and add payment terms to pick report (for prepay customers) [Nav 2009 RTC].
Plans for this week include on site meeting to test new company configuration, proposed time sheet solution and discuss data flows to and from Nav. [Nav 2013r2]. Bar that a quiet week but as away last week suspect will have a few first line support calls. :)
That's it for this week folks!
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