It has been a while so apologies for that.
Developments approved and completed last week included adding pallet summary to packing report [Nav 2009 Classic] and fix for carrying the external document number to the posted credit memo from a sales return order. [Nav 2009 RTC].
Also attended client site to discuss use of timesheets and therefore jobs. [Nav 2013r2]. The client has sent some resource and project (job) related sample data so we will configure a test company for jobs and timesheets.
Support calls last week included:
Confirming best way to amend sales order to reflect complex US sales tax based on service type. So user raising sales order does not understand US sales tax regulations by state so a finance user has to amend the SO afterwards. [Nav 2013r2].
Confirmed best way of correcting shipped resource (cannot use Undo Shipment) is by creating negative resource line on same sales order. [Nav 2013r2].
Some bug fixing re reports off packing list development. [Nav 2009 RTC].
Sent off step by step process based instructions on how to set up and use Nav consolidation. [Nav 2013r2].
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