Better chargeable week last week with a Nav 2017 implementation kick off meeting, developments completed for new fields to pick lists [Nav 2009 RTC] and misc support for SEPA extracts [Nav 2016]. Also starting packing list development that was approved lasy week. [Nav 2009 RTC]. Will be completed this week.
First line support calls included development requests [Nav 2009 RTC], confirmed process for shipment error on sales order [Nav 2013r2], confirmed correction process re document number error on payment journal [Nav 2013r2], confirmed process for writing off a fixed asset in Nav [Nav 2013r2], confirmed work around for bank card creation error re To-Dos.[Nav 2013r2], fixed 2 separate Jet Reports from 2 different members of staff from the same client that were not showing Salesperson codes [Nav 2013r2].
Client requested details of the benefits from upgrading from Nav 2013 to Nav 2017 and a ball park estimate of our costs for completing a re-implementation. Re-implementation recommended by us as current config and use of Nav 2013 bad (not our issue, we took on the first line support a few years after the client went live). Send details on both on. This was all triggered by latest BREC (maintenance) invoice to the client from their MS Partner.
Client requested I demo Nav 2017 at their site and run through the changes from Nav 2013r2. Completing this this week.
Business definitely picking up with a fully chargeable week this week.
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