Created a support call log on our Nav 2017 so now we can track all our fixed price first line support calls. 7 calls last week covering licence session blockage [Nav 2013r2], caption changes for a bespoke table [Nav 2009 RTC], confirmed how foreign (non base) currency works on supplier ledger [Nav 2013r2] and confirmed how US sales tax works and to ignore VAT Prod Posting Group settings on US database [Nav 2013r2]. The remaining calls ended up being developments on Nav 2009 RTC.
Developments completed last week included adding outstanding quantity to PO list, taking some bespoke fields from unregistered picks to registered picks, add registered VAT number to a bespoke report using Company Info and add bespoke fields to unregistered put aways table.
Some progress re implementation project and take on of first line support but still early days. So will report on any progress next week.
Had a meeting with a client to discuss further enhancements to PO and PI dataport imports / exports to allow for more data to be passed between a legacy system and Nav 2009 Classic. Quote submitted. Awaiting approval.
Also sent off details re training at client site we provide to a potential client including a schedule of modules we cover.
Lastly submitted a quote for fixed price first line support to a potential new client and awaiting feedback.
In short there is more 'noise' out in the market so may be the quiet period is over?
That's it for this week folks!
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