8 first line support calls / emails last week covering the following subjects: how an item holds multiple vat rates [Nav 2009 RTC], change to posting number series [Nav 2013], change to same report layout for 2 different companies on same database (bespoke report) [Nav 2013], permission queries re recent jobs and timesheet implementation [Nav 2013r2], use of bill to number on customer cards [Nav 2013r2], how to get current year in accounts schedule that has a trend type layout [Nav 2013r2] and bug re post invoice and email page action off sales order [Nav 2013t2]. Latter not yet resolved.
Attended client site to discuss support following the client's MS Partner backing out [Nav 2015]. Ended up being a full day resolving bespoke (not ours) interface data feeds between CRM and Nav. Resolved.
Restored recent live back up to a local PC at FPC for new client where development quote approved. Will start the development this week. [Nav 2009 RTC].
Received a client query re MTD coming up next April. Will investigate further. I was hoping for much more clarity from HMRC before now. But never mind.
That's it for this week folks.
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