Busy week last week on first line support - 11 calls / emails. Subjects covered included refresher on jobs and timesheets [Nav 2013r2], Nav install issue re server and client application version mismatch [Nav 2013], permission issues [Nav 2016,Nav 2009 RTC], confirmed shipped not invoiced report subject to hot fix as bugged [Nav 2009 RTC], confirmed best method for getting general ledger data by month and dimensions for data migration [Nav v4, 2009 Classic], confirmed fix for crashing bespoke payment report [Nav 2013r2] and could not resolve bespoke code in Nav 2017 that sends pdf email but logo lost but queried why not using Company Information logo [Nav 2017].
Having one of these issues? We can help. More details on first line support services here.
Further discussions last week on 3rd party PO web based application and how to work with Nav 2013. Agreed high level data flows so we will create proposal and confirm quote this week.
Also pulling together quote this week (and detailed plan) for company hive up for a potential new client [Nav 2.6]. Requires new company and data migration.
Quote submitted last week for bespoke payment report [Nav 2013r2]. Yet to be approved.
Developments outstanding include bespoke customer statement - just awaiting confirmation of logo picture from client. [Nav 2015] Will chase this week so should get development done this week.
Other plans for this week include dataport training session for v2.6 and v4 for 2 client users.
That's all for this week folks. Stay cool or at least try to. We are!
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