Much busier week last week on first line support. Confirmed action required for purchase return order left as unposted after fully shipped and credit note raised [Nav 2009 RTC] and issues with creating and posting general journals (down to defaults on GL codes and lack of user understanding) [Nav 2013].
Did not manage to resolve missing posted sales invoice issue. Down we believe to user deleting invoice. All users super users so that would explain it. Buit surprised that Nav allows a user to delete anything posted but it does. [Nav 2009 RTC].
Had a meeting at our site with client to discuss how to get them live on Nav 2018. So far failed to go live in Nav 2016 but loads of data we can use to help with Nav 2018. Will create and publish a plan this week listing all tasks required to be completed, by whom and by when. This will ensure if followed the client will go live.
Sent on final quotes re Nav 2017 re-implementation. Awaiting client response. Potential go live not until April 2018 so more news on this next year.
Quote submitted for new company config for client to approve. [Nav 2016] Go live Jan 2018 so again more news on this next year.
Confirmed significant quotes to a client will be reviewed in Jan 2018. [Nav 2013r2].
Plans for this week showing an improvement in trade - at last - though with only 1 client at the moment. 2 days on site training booked for last this week and report quote approved late last week which we started Friday. This will be completed today / tomorrow.
That's all folks.
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