Week ending 17/11/17

New client on fixed price first line support signed up last week. [Nav 2017]
First line support calls resolved included setting up credit note and invoice for posting to correct VAT errors (more accounting support than Nav support) [Nav 2013], confirmed due date from payment terms for a purchase invoice did not reflect vendor payment terms as user had changed these on the invoice [Nav 2013r2], latest client development (significant as it involved warehousing) tested successfully with client and loaded into live as a result [Nav 2009 RTC], purchase invoice approved via Nav would not post as document re-opened after receipt posted [Nav 2013r2], confirmed consolidation business can have any currency code as a base currency {Nav 2017] and confirmed default Qty to Ship on US database not blank despite settings in S&R Set up as a bug. [Nav 2013r2]. Fixed via single line code to call existing function call.

So busier week on first line support!

Got a little bit more exciting at the end of last week as we were asked about 2 bits of potential work. For one we are expecting the formal request via email this week to quote to set up some new companies and new report development [Nav 2016]. The other involves confirming whether a client can use on country specific database rather than 2. We have asked to look at one specific issues and report back which we will do as part of our fixed price first line support - if it is possible we will then quote for. May lead to some chargeable work. [Nav 2017].
Chased up 2 previous large quotes for work last week to see whether timetable required by client still wanted (live in December 2017 for one) in which case need to start the work this week. Delay in approval caused by internal client resource (lack of) issues for non Nav expertise around SQL Server synching. Expecting an update this week. [Nav 2013r2].
That's all for this week folks!