Another week for no chargeable time re developments, configurations, data migration or remote training at all last week. Looked like we would start a BACS export development for a client but the requirement was expanded to include a CHAPS export which looked very complex. Waiting for more details. [Nav 2013r2]. No other work in the pipeline at the moment.
Had a meeting last week to discuss a collaboration opportunity with another similar size business.
Will see how this progresses but as a result have added on site services back to the web pages so on site attendance for support / training now available once more and added a new enhanced fixed price first line support service which costs marginally more than fixed price support but in addition includes free on site attendance for a morning once a quarter. More details here.
First line support provided last week included: confirmed comments added to unposted picks retained when picks posted [Nav 2009 RTC], resolved permissions issue for an end user [Nav 2013r2], did not manage to resolve random application crashes for a client but suggested may be windows / hardware related and not Dynamics Nav app [Nav 2013], resolved windows login invalid password issue [Nav 2009 Classic], resolved A4 document fit change down to new local printer and its printer settings [Nav 2013] and resolved Jet Express connection error [Nav 2013r2].
Bar that very quiet on the Dynamics Nav front.
That's all for this week folks.
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