Week ending 17/3/17

Another quiet week last week for chargeable work but busy for fixed price first line support and we have received a number of client development requests last week which we will complete this week. More details on these further down the blog.
First line support activities included confirming how to assign default calendar to a company to resolve recurring journal error [nav2013r2], confirmed reason for Gen Prod Posting error on a journal and how to resolve (assign default to GL code) [Nav 2013] and confirmed default location code by customer already in Nav and queried requirements for restricting some views for warehouse employees. [Nav 2009 RTC].
We did do some chargeable work but this was a question and answer session via telephone and TeamViewer re the results of client transaction tests. [Nav 2016].
First bite for our new remote training service - client booked 2 hours this week.
We also submitted quotes for development requests arising from Q&A session above which have not yet been approved. Also confirmed what change would be required to display amount of settlement discount on posted sales invoice. [Nav 2016].
We now have the database backup (full sql backup) to development BACS extract report for client so we will complete this work (quote approved and PO number confirmed) this week. Also received database backups for more BACS reports required for same client but awaiting details of what is required and then we will quote for. [both Nav 2013r2] We are also due another database backup [Nav 2009 Classic] to complete report changes though we need to chase up approval of quotes pre start.
Received a request for a quote for a new company on the client's existing database. Queried whether quote needs to include customer and vendor masters as well as open transactions. Awaiting response then we will quote for. [Nav 2016].
And finally (yes this is going to be a busy week) we have received a client request to roll out a previous development re posting and emailing sales documents with an option to email an A4 version of the posted sales invoice whilst printing a continuous stationery version of the same invoice as well as emailing customer statements (not using standard Nav but a previously developed bespoke client statement). [Nav 2016].