2 on site client site visits completed last week - one was for an existing client providing Dynamics Nav support and the other was a new client (1st visit) cramming 4 days training into 1. [Nav 2013r2] The latter (Central London) was a very intense day and was equally split between a question and answer session from 4 end users and a run through the financial management module for 1 user. Then received another on site support request later in the week for the same week but could not do. So this may be a very important client re work. Time will tell. Sent off signed (from FPC) NDA so just waiting to receive fully signed version.
Developments completed included enhancing a report showing last 3 years sales report by customer (excel export) by month for all 3 years to include open sales order (not invoiced value) for the current year split by month. [Nav v2009 application, Nav v4 database].
Looks like we have a fix for smtp issues re nav 2013. Issue on the client network and exchange server settings. Will be testing today.
First line support has a number of issue calls including corrupt pdf files in emails for sales invoicing (v4, extensive use of SLEEP command, issues from change in server by client) which we are struggling to replicate and therefore fix. Granted access to the same server today so we will try again to replicate. Definitely a server performance / Nav performance issue.
Out a client sites for 3 days this week. 2 days as a management accountant (preparing management accounts in Nav) [Nav 2013r2] and 1 day on site support [Nav 2009 Classic]. Both local.
So a quieter week last week but busy with more on site visits this week.
That's all for now folks.
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