More first line support calls last week (13) but still not as high as it
has been in the last few months. Areas covered included general posting
set up invalid entry (caused by defaults) [Nav 2013], viewing 3rd
dimension off GL entries page [Nav 2017], best to highlight preferred
vendors [Nav 2013], created 7 day payment terms [Nav 2013], resolving
cheque posting / printing issue [Nav 2013], resolving suggest payments
not working on vendor as balance in debit [Nav 2013], confirming simple
way to use requisitions in Nav using simple stock [Nav 2013], fixing
accounts schedules issue where no data in overview (column trend dates
issue and GL codes not selected using '...' prompt) [Nav 2013r2],
confirmed approach to ball park estimate to upgrade from Nav 2013 to Nav
2018 (we do not do upgrades but we do complete re-implementations),
confirmed purchase journal to create an invoice needs to payment type
Invoice not Payment [Nav 2013] and clear down data bug from payment
journal (Nav 2009 Classic].
Created new companies (4) and then started historic full transaction
data migration last week for GB to DE move. 3 of 4 companies done.
Biggest to be done this week. Will take all week as 5 years need to be
migrated. [Nav 2017].
Issues with SQL Synch on jobs / timesheets implementation last week
after table objects amendment load. Client's IT department resolving. As
soon as resolved we will load in some resource data provided by client
on both GB and US database, create some timesheets and then check is Nav
Synch working for data pulls from US to GB. Then amend US non table
objects and load into database. Then hand over to client for testing for
a few weeks. All on DEV databases. [Nav 2013r2].
Plans for this week bar that mentioned above include completing BACS
report export development for client, complete minor developments re
stopping repeating document approval for minor (date related) changes on
POs [Nav 2017], check with Nav 2018 implementation as to what new go
live date is and go for a few days away over Easter making the most of
the bank holidays.
That's all folks.
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