Week ending 7/7/17

Quiet first line support week but a busier week for developments / work completed and significant potential for more work. At last!

Support queries raised and resolved last week included creating a new user on Nav [Nav 2009 Classic], confirming use of default column filter and why this affects search as you type [Nav 2009 RTC] and BACS requires vendor sort code and account number on payment journals to work [Nav 2016].

We started the approved development for emailing statements (obviously Nav 2013r2 rather than Nav 2016 / 2017) last week (all working as required but a few queries so these have been raised with the client) and will complete this when we have had answers to our queries. Once user acceptance testing completed on the UK database we repeat the development on the US database. [Nav 2013r2].
Completed a 1 day on site training for Jet Express last week - specifically how to use of the GL function and Table Builder. Client feedback following training good. Sent on to the client details of our training by module document that describes what Nav training we provide by module for future reference in case any more training required. Of course we also will take Q&A sessions, train to client specific agenda and provide remote training.

Nearly (bit not quite) got to the point of quoting for a CHAPS Nav export but just need last 2 queries resolved. Hopeful we may either get answers this week or given the time that has elapsed the client will withdraw need for export. We usually get requests for BACS extracts which are, again usually, simple though different by UK bank. But we get quotes out very quickly. First time we have ever been asked for a CHAPS export and the file format required seems complex and a little like an EDI file. [Nav 2013r2].

Submitted some quotes last week. These included step by step process based instructions for Jet including screen shots from a demo database and a new accounts payable report looking at overdue ledger items by specific groups for dimensions and type of supply. [Nav 2013]. Neither yet approved.

Completed an implementation plan including day's effort and licence costs (via our business partner) and sent onto a potential client last week. So will see how that goes. Next stage as long as ball park costs are acceptable is to meet up and make sure Dynamics Nav fits.
That's all for this week folks. Keep cool!