Week ending 19/5/17

Quiet week developments wise, busy week re first line support.
Developments completed last week included a new bank rec report that is generated (printed) at the same time as the bank rec is posted. [Nav 2013r2] and minor fixes to the VAT Day Book report. [Nav 2013r2].

Support calls resolved included:
Office 365 smtp testing (follow on from previous testing where we provided our Office 365 account details to our client to confirm what we had working on a local will work on their network and the issue is their Network permission settings),
Confirmed PO dataport import could cope with VAT details if required but code / field changes needed so we could quote for [Nav 2009 Classic].
Confirmed DD functionality in Nav [Nav 2013r2] and text change to service invoice to confirm change of DD amount possible.
Confirmed that for a sales return order the external document number on the order is replaced by the vendor shipment number when the warehouse receipt is posted [Nav 2009 RTC].
Confirmed reason for error message re VAT Prod Posting Group on creating an invoice and how to resolve. [Nav 2013].
Completed a remote training session for a financial controller focusing on year end closes, navigation / drill down and reporting from Nav using accounts schedules. [Nav 2013].

Couple of above responses by us included an option to fix via development and offering to quote for.

Prospects a little better - one client has paid a long overdue bill so no doubt they need more work doing. But this time we will want part payment up front. We are not finance provider!
Quite a few calls from existing clients Friday afternoon which may (or may not) lead to more work. And of course our offers to quote for some changes above may result in some quotes.
So we will have to wait and see.